» 2019 Effective Utility Management Workshop: Your Path to Sustainability

2019 Effective Utility Management Workshop: Your Path to Sustainability

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  • 11 Download
  • 6.90 MB File Size
  • 13 File Count
  • February 12, 2019 Create Date
  • March 6, 2019 Last Updated
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This workshop helped utilities address a full range of challenges and move toward sustainable management of their operations and infrastructure. After participating in this session, participants were able to:

  • Utilize the results of their EUM Self-Assessment to spark and support further dialog within their utility about the EUM framework and areas for potential improvement.
  • Create an internal team to utilize the EUM framework, assess utility conditions and develop an improvement plan.
  • Communicate and network with utility peers about their challenges, successes and improvement plans.

Utilities learned how to make improvements in the Ten Attributes and Five Keys to Management Success, at a pace consistent with their most pressing challenges.

The workshop was hosted by:

  • Allen Carlisle, General Manager, Padre Dam, MWD
  • Ed McCormick, retired, Manager of Wastewater Engineering, East Bay MUD

View The EUM Workshop Speaker Information

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Effective Utility Management Workshop Agenda Download 
Effective Utility Management Workshop Slide HandoutsDownload 
Utility Self-Assessment WorksheetDownload 
Roadmap Levels Handout Download 
Workshop Feedback FormDownload 
Customer Satisfaction and Stakeholder Understanding & Support - Practices Download 
Product Quality and Operational Optimization - Practices Download 
Employee & Leadership Development - PracticesDownload 
Financial Viability - PracticesDownload 
Infrastructure Strategy and Performance - PracticesDownload 
Enterprise Resiliency - Practices Download 
Water Resource Sustainability - PracticesDownload 
Community Sustainability - PracticesDownload